PROVISION OF SUITCASES
1. Rental of suitcases cannot exceed 30 days.
2. The rental takes effect on the selected delivery day on which the customer takes possession of the suitcases.
3. Our service is available in the region of Casablanca, Rabat and Fes.
4. The customer undertakes to make normal use of the suitcases.
5 The customer is not authorized to use the suitcase as a tool transporting dangerous products, batteries, chemicals, narcotics. It is prohibited to use luggage to transport any food product that could contaminate the inside of the suitcase or backpack.
6. We reserve the right to charge compensation not exceeding the amount of the deposit in the event of deliberate or accidental damage or following inappropriate use of its products.
7. The customer can modify his reservation at any time no later than 24 hours before the start of the rental day.
8. The customer can collect or return selected suitcases between 8 a.m. and 9 p.m.
9. Delay in returning rented suitcases will result in a supplement of 30 dh per day of delay.
10. the customer is entirely responsible for loss or theft of suitcases. In the event of non-return of the suitcases, the deposit will not be recovered by the customer.
11. If the returned suitcases are in a non-reusable condition (broken, damaged lock, etc.) the deposit will not be recovered by the customer.
12. The customer is responsible for the cleanliness of the suitcases, the suitcases must be returned in clean condition.
13. No additional costs will be charged to the customer in the event of:
• Force majeure arising
• Accidents
• Bad weather
• Complication linked to a pandemic
• Hospitalization or serious illness
• Trip cancellation by the company.
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